FAQ
We love nothing more than
solving your queries!
Frequently Asked Questions
At Ur Insurance Agents, we're always happy to help with your questions. In fact, let's get started now.
I just signed up with Ur Insurance Agents, who are they?
Ur insurance agents is a rapidly growing independent agency known for putting you and your needs first. We shop the market for you, to find you the right coverage at the best price. We consider ourselves your insurance concierge so for any questions or updates, just call our expert, licensed service team. Welcome to Ur Insurance Agents!
I had an accident, what do I do?
If an unexpected accident happens, or you have damage to your home, our service team is your personal insurance concierge. Before you call your insurance company, reach out to us. We’ll review the loss, see if a claim is your best option and advocate on your behalf throughout the entire process.
Call our dedicated Claims Report Line at (561) 237-8205 for the fastest service or visit our Claims page
I’ve decided I need to file a claim, what now?
Let our service team file it for you!
Just be sure to contain the damage to minimize your loss. For example, if you have a water leak, shut off the water. If there’s a hole in your roof, have it covered with a tarp. We’ll make sure your claims process is handled quickly and easily.
My lender mailed me a notice stating I don’t have coverage, but I thought I did through Ur Insurance Agents. What next?
Loans are frequently sold amongst lenders, and sometimes the paperwork is not applied correctly. Simply submit the notice to service@urinsturanceagents.com and we will take care of it for you!
My rates went up, how did this happen and how can I fix it?
A number factors can alter your policy midterm, or at renewal. Our service team can investigate any rate change, explain what happened, and act quickly to resolve the matter. If the policy no longer works for you, we can shop the market and find other options that meet your needs. Just call us!
Reshop your insurance now: https://quotes.urinsturanceagents.com/
I received a notice from an insurance company, but I thought Ur Insurance Agents. was my insurance company. What should I do?
Ur Insurance Agents. is your independent agent who works for you to select the right insurance coverage at the best price. While we also service you on your policies, your coverage comes from one of our top-rated insurance company partners. If they have a question about your policy, they may mail a notice directly to you. We can help!
Just text a picture of the notice to (561) 237-8205 or email a picture of the document to service@urinsturanceagents.com
My application is incorrect. Who do I contact to correct it?
Our service team handles all updates and changes to existing policies. You can reply to the application email you received and describe the updates needed or just give us a call at (561) 237-8205
We don’t like to brag,
but our customers love to.
When you’re the highest rated insurance provider in the country, you can let the customer reviews speak for themselves. So we do.
"PROFESSIONAL"
Krysta was knowledgeable, direct and professional. She was patient while answering all of my many questions and made me feel comfortable and confident in switching insurance companies.
Caitlin C . Crescent City, CA
Krysta Chavez
Agent : Krysta Chavez
"FUN"
Nate listened and made HOI fun, easy to understand, and not intimidating at all. I feel confident about our choices and I feel like he took care of us.
Caitlin C . Crescent City, CA
Krysta Chavez
Agent : Krysta Chavez
"LISTENED"
Rena was great. She listens, explains, asks pertinent questions, reviews and summarizes. I feel she is extremely knowledgeable and very professional. I trust her to give me the facts and information I need to make a decision.
Krysta Chavez
Agent : Krysta Chavez
"COMMUNICATION"
Ann did a great job with communicating all my choices and answering all my questions! She was a pleasure to work with and I can't wait to recommend her to family and friends.
Krysta Chavez
Agent : Krysta Chavez
"PROFESSIONAL"
Krysta was knowledgeable, direct and professional. She was patient while answering all of my many questions and made me feel comfortable and confident in switching insurance companies.
Caitlin C . Crescent City, CA
Krysta Chavez
Agent : Krysta Chavez
"PROFESSIONAL"
Krysta was knowledgeable, direct and professional. She was patient while answering all of my many questions and made me feel comfortable and confident in switching insurance companies.
Caitlin C . Crescent City, CA
Krysta Chavez
Agent : Krysta Chavez
"FUN"
Nate listened and made HOI fun, easy to understand, and not intimidating at all. I feel confident about our choices and I feel like he took care of us.
Caitlin C . Crescent City, CA
Krysta Chavez
Agent : Krysta Chavez
"LISTENED"
Rena was great. She listens, explains, asks pertinent questions, reviews and summarizes. I feel she is extremely knowledgeable and very professional. I trust her to give me the facts and information I need to make a decision.
Krysta Chavez
Agent : Krysta Chavez
"COMMUNICATION"
Ann did a great job with communicating all my choices and answering all my questions! She was a pleasure to work with and I can't wait to recommend her to family and friends.
Krysta Chavez
Agent : Krysta Chavez
"PROFESSIONAL"
Krysta was knowledgeable, direct and professional. She was patient while answering all of my many questions and made me feel comfortable and confident in switching insurance companies.
Caitlin C . Crescent City, CA
Krysta Chavez
Agent : Krysta Chavez
Customer Service:
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© 2022, Ur Insurance Agents, LLC. All rights reserved. Ur Insurance Agents is a full service property and casualty insurance referral agency. Coverage may not be bound, changed, or confirmed via the internet. You must speak directly with a licensed representative. Discounts may vary by insurance provider and state. Click here to see a list of our corporate office license numbers.
Disclaimer: This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for informational purposes only. We will not offer you a franchise unless we have complied with applicable pre-sale registration and disclosure documents in your state. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. Within the U.S.A., we offer franchises solely by means of our Franchise Disclosure Document (FDD). There are also countries outside the U.S.A. that have laws governing the offer and sale of franchises. If you are a resident of one of these states or countries, we will not offer you a franchise unless and until we have complied with pre-sale registration and disclosure requirements that apply in your jurisdiction.